Money debited but ticket not booked (IRCTC)

Money debited but ticket not booked (IRCTC)

Relax!! Don’t worry because sometimes due to network problem during ticket booking through IRCTC causes that your balance may deducted from your bank account but ticket not booked. Then you need not to worry about that, the refund amount will be credited to your account within 3-4 days or sometimes it will take upto 1 week.

The online payment at IRCTC involves complex system of technical and telecommunication networking integration between customer’s Internet bandwidth, IT system of banks and payment gateways and is dependent on internet connectivity across various constituents.

Any failure or delay in this complex network may cause transaction failure before completion. This can raise the situation of money debited from the account but ticket not booked with the following possibilities:

SNo.	Status in “My Transactions”	Cause	Action by IRCTC	Action by Bank
1	Payment Settled but Ticket Not Booked	•Passenger opted for particular berth at the time of booking and ticket not booked due to choice of Berth not available. •Other reasons such as network failures etc.	Amount is credited back on next day to the respective Bank.	Bank credits back the amount within 2-3 working days in Account through which booking was done.
2	Settlement Failed and Ticket Not Booked	•System or network failure at Banks end or at PG before remitting Ticket Amount to IRCTC .	Amount is not credited to IRCTC Account.	Amount is with Bank. Bank will refund the money after due verification.

@Source:-  https://www.services.irctc.co.in/beta_htmls/alerts_mone_debited.html

If it happens that after 1 week, refund is not credited to account through ticket is booked, you should be serious. Then you have to write down a refund request to eticket@irctc.co.in. Then after scrutiny they will refund you the same!

If any query you may comment bellow. Have HAPPY TICKITING!

--------------------------------------- Keep Supporting Thanks and a lot of Love! L&E Team